Choose the events
Sentinel, Canary Files, system conditions and Watchdog can follow distinct support rules.
Support workflow
Smart Workspace
From technical event to assigned work, without losing context.
Argus can turn selected events into Smart Workspace requests using configured categories and priorities when the integration is available for that endpoint.
Argus operational viewConnected
01Selected eventsObserved
02Verified availabilityObserved
03Configured priorityObserved
04Context-rich ticketReady
What it gives you
Operational detail without losing the bigger picture.
Each signal remains connected to the endpoint, company and time that give it meaning.
Verify real availability
Saved preferences remain separate from an integration that is actually operational.
Apply meaningful priority
Each supported event family can enter Smart Workspace with the appropriate impact level.
Keep technical context
The request carries the endpoint and event information needed by the support team.
How it works
A clear path from signal to outcome.
01ConfigureSelect categories and priority
02VerifyMonitor checks integration availability
03DetectArgus receives an eligible event
04CreateServer opens the Smart Workspace ticket
Configured does not always mean available
Argus keeps preferences but does not present the workflow as operational when Smart Workspace is not validly configured for that endpoint.
Related capabilities